People Development

2 days

course code 1.7

What is the course for


Learn to design individual and organisational habits


Learn to perform the role of sensei and Lean leader in the company


Become a change agent

A company does not improve if the people inside are unable to improve. Every objectively tangible, external improvement is the fruit of the work of one or more people who have been willing to change something. All changes start from inside people before they are manifested externally. For this reason, in business it is imperative for leaders to be able to develop the potential of the people at their disposal, to be able to guide them towards ever more ambitious goals and above all to be capable of making them realise their potential.

The Lean Lifestyle® – People Development training course is aimed at managers who want to improve their Lean leadership and development capabilities or to maximise the available human resources with the least possible waste of potential. Lean Leaders are distinguished by their motivational skills towards ambitious goals, by creating systems that enable full potential to develop, by continually learning from experience, by involving and empowering their team and by the use of “coaching abilities” in the operational management of their people. These are the skills that will be developed and consolidated within the two days of this high-impact organisational training course, during which typical managerial situations will be experienced and simulated.


  • Learn to design individual and organisational habits
  • Perform the role of sensei and Lean leader in the company
  • Learn to ask the right questions and in the various managerial contexts
  • Become a change agent
  • Guide the team to obtain operational autonomy and the capacity for continuous improvement

Addressed to

  • Entrepreneurs and professionals
  • CEOs, General Managers
  • Division heads
  • Executives and management


Designing habits

  • The difficulty of change: where the difficulty comes from and how to overcome it
  • Willpower and change, myths to be debunked
  • The mechanisms of habits: how they are formed, how they are consolidated and how they can be dismantled and rebuilt
  • Designing individual and organisational habits: triggering signals, routines, gratifications
  • Increasing and decreasing the new habits’ likelihood of success
  • “Ordinary” habits and “key” habits

Solving problems quickly

  • Social and cultural elements of problem solving
  • Defining the problem
  • Pareto charts and stratification
  • Analysis of causes
  • Defining countermeasures
  • Ease/impact matrix
  • Managing improvement actions
  • Consolidation and follow up
  • Yokoten
  • Hansei
  • 9-box model A3 problem solving

Developing a team's potential

  • Different management styles
  • The role of the Lean Leader in a streamlined organisation
  • Individual and organisational learning
  • Culture, values, and behaviours in business: how they are linked and how to actively engage them

Achieving growth through visual management and standardisation

  • Visual management and its importance in a business transformation
  • Visual management: criteria and operational objectives
  • How visual management can be applied
  • Visual management as a managerial DSS – Decision Support System
  • The value of standardisation
  • Effectively design SOP, OPL and standard work sheets

Guiding through coaching and mentoring

  • The advantages of a leadership based on the principles of coaching
  • The two possible coaching processes in corporate culture
  • Kata coaching
  • Guiding through questioning
  • Active listening
  • Being a “boss/coach”

Becoming a change agent in the field

  • Kaikaku vs Kaizen
  • Organisation for continuous improvement and the various roles
  • Standard leadership work
  • Mechanistic and organic approaches to improvement
  • Relational trust mechanisms in teams

You will experience

  • How to change or design individual and organisational habits from scratch
  • How to conduct an interview as a “boss/coach”
  • How to change an organisation to support autonomy and continuous improvement
  • How to help teams reach their full potential

Download the in-company training catalogue