1 day

course code 1.17

What is the course for


Learn an advanced self-examination technique


Learning from experience


Get projects that are deviating from their objectives back on the right track

In the prevailing culture of many organisations, doing is much more important than reflecting and thinking. While it is true that this cultural element guarantees action, commitment and speed, it’s also true that this speed is often illusory, because you are often forced to retrace your steps once you realise that mistakes have been made or goals have not been reached. This can happen during a project, during operations management, or in many other instances when there is a goal to reach either as an individual or while working as a team. Hansei is a key concept in Japanese culture.

Literally meaning “self-examination”, its significance refers to understanding the reasons for mistakes made in the past in order to learn from them for the future. In a business context this means moments of conscious reflection at an institutional level, during which we attempt to understand if and to what extent the targets set are being achieved, and what can be done to improve the situation, whatever it may be. Hansei workshops can be extremely useful at different project stages, as well as in various situations when there is difficulty managing a team of employees. The ability to successfully set up, manage, and conduct a Hansei workshop guarantees Lean Leaders the methodological strength to provide a structured response to the “deviations” that they will inevitably be faced with on their professional journey.


  • Learning from experience
  • Get projects that are deviating from their objectives back on the right track

Addressed to

  • Professionals
  • CEO, General Managers
  • Division Heads
  • Executives and management
  • Heads of continuous improvement
  • Department Heads
  • Team Leaders


Preparing a hansei workshop

  • When to practice hansei
  • Hansei for individuals and for teams
  • The different types of hansei: pre-project, intra-project, post-mortem, pre-VSM, team management
  • Differences from lesson-learned systems
  • Data collection before the workshop
  • Preparing people prior to the workshop
  • Hansei workshops: how should they be conducted and with whom

Conducting the hansei workshop

  • Redefine the initial goals and the expected state
  • Define the facts and figures relating to the current state
  •  Precisely define the gap between the current and the expected state 
  • Share the reasons for the gap
  • Develop a plan of action that takes the experience gained into account

Hansei follow up

  • Project review criteria
  • Integrating hansei with current projects and activities within the company
  • Hansei’s social and cultural elements

You will experience

  • How to prepare and conduct an effective hansei workshop
  • The application of hansei in a concrete setting

Download the in-company training catalogue