Lean Problem Solving

1 day

course code 1. 13

What is the course for

#1

Learn how to effectively resolve 90% of the company's problems

#2

Teaching problem solving methodology to others

#3

Confronting and resolving the softest aspects of problem solving

Often in business problems repeatedly occur before being definitively resolved. And even more frequently, few people in the company have the skills to independently confront and solve problems This is a strategic mistake that can cost companies dear in terms of the power of continuous improvement. It is well-known throughout the world that true secret weapon of Toyata and other leading Lean Thinking companies consists of a depth in problem solving skills at all levels.

When the company consists of a real army of problem solvers, its ability to respond to difficulties increases tremendously, as does its operational performance in terms of quality, efficiency and productivity. The purpose of this specialist training course is to provide the technical and social elements required to address and solve the majority of the problems that can arise in business. Available to everyone in the company, this training course offers one of the fastest possible returns on investment with regard to the improvementprojects and initiatives that can immediately be put into practice. It is also useful for creating a homogeneous culture and standardised methods throughout the whole organisation.

Goals

  • Learn how to effectively resolve 90% of the company’s problems
  • Teaching problem solving methodology to others
  • Confronting and resolving the softest aspects of problem solving

Addressed to

  • Open to all

Contents

The Lean Approach to problem solving

  • The culture and social elements of problem solving
  • Introduction to PDCA as a key element of Toyota’s culture
  • The stages of problem solving
  • Creating and motivating teams

Defining a problem

  • What is the correct definition of a problem
  • Pareto charts and stratification
  • The correct definition of targets and goals

Causal analysis

  • The Ishikawa method
  • 5 Whys analysis
  • The reverse brainstorming method
  • Correlation and reference to statistics

Planning and managing actions

  • Ease/impact matrix
  • How to properly define action plans and responsibilities
  • Follow up and monitoring results

Refining, consolidating and expanding solutions

  • The role of OPL and SOP in standardising and consolidating solutions
  • The importance of post-problem solving training
  • Yokoten
  • Hansei

A3 thinking and problem solving

  • The 9-box model of A3 problem solving

You will experience

  • How to establish A3 Problem Solving autonomously
  • How to effectively analyse a problem’s causes
  • How to transform people into effective problem solvers

Download the in-company training catalogue